We value your trust in us, so we take utmost care to protect your data. Please review the following statement to understand our practices regarding collecting and using information.
SCOPE
Our Website may collect your personal data for business purposes. This policy explains how we handle your data, what we collect, how we use it, when and if we disclose it, and your options for managing your data with Paulcco Global Services Pvt ltd.
When you visit our Website, we gather and retain the personal data you provided. We need to collect your data to provide you with better Services and give you a better experience. We only collect information that we consider necessary to meet our requirements. You can simply browse the Website without providing us any information about yourself. If you want to access our Services, we would require some information from you.
Any information supplied by Customer upon opting for the Service and any other information
The Customer agrees to provide correct, truthful, and complete information and must not impersonate or misrepresent their affiliation with any individual or entity. The Customer is required to maintain a valid email address at all times. It is the Customer's responsibility to keep their account and password confidential and to assume responsibility for all transactions conducted by users with access to the account or password, as well as any resulting consequences from its use or misuse.
The Customer shall be accountable for all actions taken by such users, including but not limited to former employees and former partners, and shall indemnify Paulcco Global Services Pvt. Ltd. against any consequences arising from such actions. Any information provided by the Customer when opting for the Service, along with any other details about the Customer and the Customer's business (collectively referred to as "Customer Data"), is governed by Paulcco Global Services Pvt. Ltd.'s Privacy Policy. Paulcco Global Services Pvt. Ltd. may send newsletters and email communications to the Customer to share updates on new products, promotions, features, and useful tips regarding its services. Additionally, email will be used to notify the Customer of important policy updates or subscription renewal notices.
WHAT INFORMATION DO WE COLLECT?
When requesting a quote or additional information about our services, you may be asked to provide details such as your name, email address, phone number, and project-related information. Additionally, we collect data about your visit history on our site. However, you can also browse our site anonymously. Information such as the duration of your visit, date and time of access, and general browsing details may be collected using cookies. The Website may store temporary or permanent cookies on your device to enhance the browsing experience. Websites may use third-party service providers to post advertisements on other websites across the internet, and third-party third-party advertisements can be posted on our Website. They may collect general information about your visits to the Website and your interaction with our Services on the Website.
However, we do not store any information related to credit card/ debit card, CVV Number, expiry date or 3D secure password, online banking username or password. A third-party payment gateway collects all the card/online banking-related details. We receive and store limited information, including the transaction ID, time, name, and other details you entered on the payment gateway website, which are necessary to identify and verify your payment. Regardless of your chosen online payment method, you can be assured the Website's trusted gateway partner uses secure encryption technology to keep your transactional details confidential. These gateways are operated by leading banks that utilize the 3D Secure Password service you created to add an extra layer of security to your online transactions.
By using any of the payment methods available on the Website, the Website shall not be held liable financially or consequentially for any loss incurred by Users due to payment issues arising from transactions or data usage provided to the gateway partner.
USAGE OF COLLECTED INFORMATION
We collect information for following purposes:
We use data about you to offer assistance, incorporate it into process exchanges with you, verify you when you sign in, work, and keep up the Services. Our Services additionally incorporate customized highlights that customize your experience, upgrade your profitability, and improve your capacity to work together adequately with others via naturally breaking down the exercises to give perceptions and proposals that are important or you. We may utilize your email space to gather your connection with a specific association or industry, customize the substance and experience you get on our Website, and send marketing information. Where you utilize different Services, We consolidate data about you and your exercises to give a coordinated encounter, for example, to assist you in discovering data from one Service while exploring another, or to present relevant product information as you traverse our Website.
We use the information we collect to improve the execution of each procedure, provide observations and recommendations, and assist you in optimizing your work processes.
We are continually searching for ways to improve our Services and make them more brilliant, quicker, secure, coordinated, and helpful to you.
We use your contact information to send transactional messages via email and within the Services, including confirming your purchases, notifying you of subscription expirations, addressing your requests, offering customer support, and providing technical notices, updates, security alerts, and administrative messages. We also send onboarding communications to help you become more proficient in using a specific Service. These messages are integral to the Services, and you cannot opt out of them in most cases.
We use information about you and your use of the Service to verify accounts and activities, monitor for suspicious or fraudulent behavior, and identify any violations of Service policies. In addition to the above, we use your information for other lawful purposes related to our business and to fulfill a lawful contract.
HOW DO WE PROTECT YOUR INFORMATION?
Suppose you request a quote or additional information about a project through our site. In that case, we will offer you the option to sign our mutual non-disclosure agreement (NDA) or submit your own NDA for our review and execution when we first contact you. While an NDA is not required to discuss your project, many clients prefer to have the agreement before engaging in detailed discussions.
DISCLOSURE OF INFORMATION TO THIRD PARTY
We may disclose your data to third parties. This disclosure may be necessary for us to grant you access to our Services, fulfill our legal obligations, enforce our Terms of Use, support our marketing and advertising efforts, or prevent, detect, mitigate, and investigate fraudulent or illegal activities associated with our Services. We do not disclose your data to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal data if required by law or if we reasonably believe such disclosure is necessary to comply with subpoenas, court orders, or other legal proceedings.
STORAGE AND TRANSFER OF DATA
We may collect and store your personal data in India and with our affiliates and third parties based in other countries. We shall ensure that the recipient of your personal data incorporates and implements an equivalent level of protection as we have.
GRIEVANCE OFFICER
By the Information Technology Act, 2002 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Sathish S
Address: OFFICE ONE, #5, HOODI CIRCLE, ITPL MAIN ROAD BLR-48 MAHADEVAPURA POST BANGALORE, BANGALORE KA 560048 IN
Email id: support@cloudsoftwaresolution.in
UNAUTHORISED USE OF YOUR DATA
Our organization has strict security measures in place to safeguard against the loss, misuse, and alteration of the information under our control. We use a secure server when you update or access your account information. Once your information is in our possession, we follow stringent security protocols to protect it from unauthorized access.